Privacy Policy

Privacy Policy

Last Updated: October 12, 2026

At Natural Touch Chiropractic and Wellness, PLLC, we are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and secure your information when you visit our website, use our ChiroTouch patient systems, or interact with our clinic.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Personal Identifiers: Name, date of birth, email address, physical address, and phone number.

• Health and Medical Information: Intake paperwork, health histories, and appointment details submitted securely through our systems.

• Financial Information: Credit or debit card details stored securely for billing purposes.

2. Cookies, Analytics, and Hosting Technologies

Our website is built and hosted using Google Sites, a component of Google Workspace.

• Essential Cookies: The underlying platform automatically uses essential cookies to ensure web security, site stability, and basic technical functionality.

• Analytics: We may use Google Analytics to monitor traffic trends and improve user experience. You can manage or disable cookies through your web browser settings at any time. No Protected Health Information (PHI) is connected to these cookies.

3. Strict Mobile Information & SMS Compliance

We maintain boundaries regarding your communication data.

• No Third-Party Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

• Operational Use Only: Your phone number and text messaging consent are strictly used to deliver appointment reminders, clinical updates, holiday closures, and wellness tips directly from our practice.

4. Secure Third-Party Systems and HIPAA Compliance

Because we are a healthcare provider, your medical data is heavily protected under federal law.

• ChiroTouch Integration: All patient intake forms, billing systems, and patient portals are managed via ChiroTouch, our secure, encrypted Electronic Health Records (EHR) partner. Your sensitive information never passes through or resides on our public website server.

• Business Associate Agreements (BAAs): We maintain formal Business Associate Agreements with Google Workspace and ChiroTouch. This legally restricts them from accessing, using, or disclosing your data for any purpose other than providing secure operational infrastructure.

5. Children’s Privacy

Our website is a general audience site and is not designed for or targeted to children under the age of 18. We do not knowingly collect personal information from children online without verifiable parental or legal guardian consent. 

6. Your Rights

Depending on your jurisdiction and status as a patient, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or opt-out of text communications at any time by replying STOP.

7. Updates to this Policy 

We may periodically update this Privacy Policy to reflect changes in our services or evolving privacy laws. When updates are made, we will change the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:

• Phone: (320)455-8052